Privacy Policy

Effective Date: July 16, 2026
Last Updated: July 16, 2026

APEX MEP Consultant (“APEX,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, store, disclose, and protect your information when you visit https://apexco.in/, contact us, submit an enquiry, or use any of our engineering, design, drafting, BIM, and consultancy services.

By accessing or using our website, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

1.1 Information You Provide

When you contact us through our website, email, telephone, or another communication channel, you may provide information such as:

• Full name

• Email address

• Telephone number

• Company or organisation name

• Job title or professional details

• Project requirements

• Property or project location

• Messages, enquiries, and communication history

• Drawings, plans, specifications, models, photographs, or other project-related documents

• Any other information you voluntarily provide to us

Please avoid submitting sensitive personal information unless it is necessary for your enquiry or project.

1.2 Information Collected Automatically

When you visit our website, certain technical information may be collected automatically, including:

• Internet Protocol address

• Browser type and version

• Device type and operating system

• Pages visited

• Date and time of access

• Time spent on the website

• Referring website or source

• General location information derived from your IP address

• Website interaction and performance data

This information helps us maintain website security, understand how visitors use our website, and improve its functionality.

1.3 Cookies and Similar Technologies

Our website may use cookies and similar technologies to:

• Remember visitor preferences

• Support essential website functionality

• Improve website performance

• Understand visitor behaviour

• Measure traffic and engagement

• Protect the website against misuse or security threats

You can control or disable cookies through your browser settings. However, disabling certain cookies may affect the operation or availability of some website features.

2. How We Use Your Information

We may use the information we collect to:

• Respond to enquiries and service requests

• Understand your project requirements

• Prepare quotations, proposals, estimates, or agreements

• Provide engineering, drafting, BIM, modelling, design, and consultancy services

• Communicate about active or potential projects

• Review project documents and technical information

• Manage client relationships

• Improve our website, services, and customer experience

• Maintain internal business and communication records

• Prevent fraud, misuse, and security incidents

• Comply with contractual, legal, regulatory, and accounting obligations

• Protect our legal rights and business interests

• Send service-related updates or marketing communications where permitted by law

You may unsubscribe from marketing communications at any time by contacting us or using the unsubscribe option included in the communication.

3. Legal Basis for Processing

Where applicable law requires us to identify a legal basis for processing personal information, we may process your information based on:

• Your consent

• Steps taken at your request before entering into a contract

• Performance of a contract with you or your organisation

• Compliance with legal or regulatory obligations

• Our legitimate business interests, provided those interests do not override your privacy rights

• The establishment, exercise, or defence of legal claims

You may withdraw your consent at any time where processing is based on consent. Withdrawal will not affect processing that occurred before consent was withdrawn.

4. How We Share Information

We do not sell or rent your personal information.

We may share information only when reasonably necessary with:

• Employees, engineers, consultants, contractors, or authorised team members involved in your enquiry or project

• Website hosting, email, cloud storage, analytics, security, communication, and IT service providers

• Professional advisers, including accountants, auditors, insurers, and legal advisers

• Business partners or subcontractors involved in delivering requested services

• Government bodies, courts, regulators, or law-enforcement authorities where disclosure is legally required

• A buyer, investor, or successor organisation in connection with a merger, acquisition, restructuring, or transfer of business assets

Service providers and contractors are expected to use personal information only for the purpose for which it was shared and to protect it appropriately.

5. Project and Client Information

During a project, clients may provide architectural plans, engineering drawings, BIM models, site information, specifications, schedules, photographs, and other confidential materials.

We use such information only for legitimate project and business purposes, including:

• Evaluating project requirements

• Preparing estimates and proposals

• Delivering agreed services

• Coordinating with authorised project participants

• Maintaining project records

• Meeting contractual, professional, and legal obligations

Access to project information is limited to authorised individuals who reasonably require it for the relevant work.

Any separate confidentiality agreement, non-disclosure agreement, or client contract will apply in addition to this Privacy Policy.

6. International Data Transfers

Because we may work with clients, consultants, service providers, and project teams in different countries, your information may be accessed, stored, or processed outside your country of residence.

Where required, we take reasonable steps to ensure that international transfers are carried out using appropriate safeguards and in accordance with applicable data-protection laws.

7. Data Retention

We retain personal information only for as long as reasonably necessary to:

• Respond to an enquiry

• Provide requested services

• Maintain project and business records

• Resolve disputes

• Enforce agreements

• Meet accounting, tax, legal, regulatory, and professional obligations

• Protect against fraud or security incidents

Retention periods may vary depending on the type of information, the nature of the project, contractual requirements, and applicable law.

When information is no longer required, we may securely delete, anonymise, or archive it in accordance with our internal procedures and legal obligations.

8. Data Security

We use reasonable administrative, technical, and organisational measures to protect personal information against:

• Unauthorised access

• Accidental loss

• Misuse

• Alteration

• Disclosure

• Destruction

These measures may include access controls, secure hosting, encryption where appropriate, password protection, backups, and restricted access to project information.

However, no internet transmission, email communication, or electronic storage system can be guaranteed to be completely secure. You should take appropriate precautions when sending confidential or sensitive information electronically.

9. Your Privacy Rights

Depending on your location and applicable law, you may have the right to:

• Request access to your personal information

• Request correction of inaccurate or incomplete information

• Request deletion or erasure of your information

• Withdraw consent

• Object to or restrict certain processing

• Request a copy of your information in a portable format

• Opt out of marketing communications

• Submit a privacy-related grievance or complaint

• Nominate another person to exercise certain rights where permitted by law

To exercise a privacy right, contact us at info@apexco.in.

We may request reasonable information to verify your identity before processing a request. Certain requests may be limited where retaining or processing information is required by law, contract, professional obligations, or legitimate legal interests.

10. Third-Party Websites

Our website may contain links to websites, social-media platforms, software providers, or services operated by third parties.

We are not responsible for the privacy, security, content, or practices of third-party websites. You should review the privacy policy of any external website before providing personal information.

11. Children’s Privacy

Our website and services are intended for businesses, professionals, architects, engineers, contractors, developers, and other individuals seeking engineering or design services.

They are not directed to children. We do not knowingly collect personal information from children without appropriate authorisation.

Where we become aware that a child has submitted personal information without the required consent, we will take reasonable steps to delete it.

12. Business Communications

When you contact us, we may retain your communication and contact details to respond to your enquiry and manage our professional relationship.

We may occasionally send information about our services or business updates where legally permitted. You may ask us to stop sending promotional communications at any time.

We may continue sending essential communications related to an active enquiry, agreement, or project.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect:

• Changes to our website or services

• Changes to our data-processing practices

• New technologies or service providers

• Legal or regulatory requirements

The updated version will be published on this page with a revised “Last Updated” date.

We encourage visitors to review this page periodically.

14. Contact Us

For questions, concerns, complaints, or requests regarding this Privacy Policy or your personal information, contact:

APEX MEP Consultant
E-906, PNTC
Times of India Press Road
Rajmani Society, Satellite, Shyamal
Ahmedabad – 380015
Gujarat, India

Email: info@apexco.in
Phone: +91 96870 17166
Website: https://apexco.in/